Your photos. Your choices.
Updated October 26, 2026. Contact support@printme.ai about your information or a removal request.
Photos and artwork
Choosing a photo starts a preview on your device. When you request background removal, a prepared copy is sent to Cloudinary as a private authenticated asset. We request deletion after processing. If deletion fails, we retain a cleanup record for retry; immediate deletion is not guaranteed. Image providers process only the references needed for the requested feature.
Saving artwork for your bag sends a prepared copy to private Supabase storage. New uploads have session or account access checks. Print partners receive temporary access when an order is prepared. Private does not mean that an image you intentionally publish on a product page stays secret. Avoid including sensitive documents in photos.
Local drafts may remain on your device; Pets photo privacy explains its draft controls. Order and artwork records may be retained for fulfillment, support and dispute handling. Ask support about deletion; order records and previously shared provider copies may require separate handling.
Orders and payment
Stripe handles payment details. PrintMe and its print/shipping partners use contact, address and order information to process and support your purchase. Necessary session storage and cookies keep your artwork, bag and account working.
Optional visitor analytics
Analytics are optional. When allowed, we record a pseudonymous session, general acquisition source, selected page category and shopping interactions. Where available, hosting headers provide a country. Optional IPinfo network lookup, if configured, sends your request IP to IPinfo and returns a network organization such as an internet provider, company network or VPN. That does not establish your name, email or employer. Raw IP addresses are not stored in this analytics system.
We exclude photo contents, captions, full page query strings and email addresses from these commerce events. The admin report covers a trailing 30-day window; this reporting period is not a promise of automatic deletion. Browser privacy signals disable optional analytics. You can change future tracking below without changing your ability to shop.
Email updates
When the signup is available, you choose whether to request updates and confirm your email. Your address and consent record are stored separately from anonymous analytics. A confirmation email is sent through Resend. We do not derive an email address from an IP address or enroll someone in offers just because they visit. Use the unsubscribe option in the confirmation email or contact support to stop updates.